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Training Programs Hospitality Hotel Management with Executive Housekeeper
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The Hotel Management with Executive Housekeeper includes: Hotel Management
Executive Housekeeper

Hotel Management with Executive Housekeeper

Advance your career within the hospitality industry by learning the fundamentals of hotel management and executive housekeeping.

hotel-mgmt-w-housekeeping
$1,723.00 (USD)
List Price: $1,890.00
Save: $167.00 (9% off)

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Overview

Objective

Outline

  1. Hotel Management
    1. Hotel Operations & Management Fundamentals 
      1. Hospitality industry overview 
      2. Hotel organizational structure 
      3. Core management principles 
    2. Front Office & Guest Relations 
      1. Front office procedures 
      2. Hospitality etiquette and guest experience 
      3. Complaints and conflict resolution 
    3. Housekeeping & Maintenance 
      1. Housekeeping standards and workflows 
      2. Maintenance and engineering essentials 
      3. Safety and risk mitigation 
    4. Food & Beverage Management 
      1. Menu planning and design 
      2. Food production and service 
      3. Food safety and hygiene 
    5. Security & Risk Management 
      1. Security protocols and guest safety 
      2. Emergency preparedness and incident response 
      3. Hospitality risk management systems 
    6. Financial Management 
      1. Accounting principles 
      2. Budgeting and forecasting 
      3. Revenue management strategies 
    7. Marketing, Sales & Event Management 
      1. Hospitality marketing techniques 
      2. Hotel sales strategies 
      3. Event planning and management 
    8. Human Resource Management 
      1. Recruitment and selection 
      2. Training and development 
      3. Motivation and retention 
    9. Legal & Compliance 
      1. Hospitality law 
      2. Regulations and compliance 
      3. Safety and security protocols 
    10. Technology, Sustainability & International Hospitality 
      1. Technology in hospitality 
      2. Sustainability and eco-tourism 
      3. International hospitality management 
  2. Executive Housekeeper
    1. Introduction
      1. Nature of Becoming an Executive Housekeeper
    2. Housekeeping Maintenance
      1. Professional Cleaning – Rooms
      2. Professional Cleaning – Objects, Areas, and Surfaces
    3. Laundry
      1. Laundry & Linens
      2. Dry Cleaning
      3. Closet Management
    4. Cleaning Products & Tools
      1. Essentials for Cleaning
    5. Organization
      1. Fundamentals
    6. Schedules
      1. Creating Housekeeping Schedules
    7. Entertaining
      1. Tableware
      2. Table Setting & Service
      3. Event Planning Support
    8. Staff Management
      1. Executive Housekeeper Staff Managing Skills

Requirements

Prerequisites

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Instructor

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Virginia Wesleyan University

5817 Wesleyan Dr
Virginia Beach, VA 23455 US
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